We at Avadius LLC always strive to ensure that support is just not needed. We build our solutions to work and to be stable and dependable, and we put solutions through extensive and rigorous testing to ensure that they do.
However, in case you do need support, we're here to help.
Any time you need our assistance, please submit a new Support Request. You'd need to log into your account profile in order to create it.
You can use the My Support section in the My Profile section of the site to see your existing Support and Service requests.
You can also contact us via email at support@avadius.com or via the phone at 404-969-2823. Please see the Contact section of the site for additional contact options.
We offer an extensive array of various support options for our customers' solutions. This includes on-line, email, and phone support.
Any new solution that we build comes with a warranty period where we will fix any issues that were not resolved during the implementation stage.
Once a solution goes live and the warranty period is completed, we provide a variety of support and maintenance options that will fit the need of any customer or solution. See Online Support for more information on this option.
As a new customer, as part of the implementation planning process, we will work with you to establish the necessary support or maintenance that will work the best for you. If you have any questions, please contact us via email at solutions@avadius.com or via the phone at 404-969-2823. Please see the Contact section of the site for additional contact options.
